Frequently Asked Questions
Q: How is CapTel available for No Cost?
CapTel service is part of a federally-funded program regulated by the FCC and is exclusively designed for individuals with hearing loss, under provisions of the American with Disabilities Act. No contract, no hidden fees.
- High-Speed Internet
- Electrical outlet
- Standard dial-tone phone service(in some cases)
Follow the instructions on the No-Cost phone certification form and submit it to CapTel or give to your local Outreach Educator.
Shortly after the completed form is received, we will contact you to arrange your free local on-site installation or delivery.
To certify patients online, visit http://www.captel.com/certification/
CapTel Phones
CapTel 2400i
For people who prefer touch-screen technology, the CapTel 2400i has a large colorful display, dial-by-picture capability, and a built-in answering machine. Includes Bluetooth ® connectivity and speakerphone. Requirements: Telephone service, High-Speed Internet, standard electrical power.
CapTel 880i
Ideal for people with low vision, who have difficulty viewing standard-sized captions, the CapTel 880i has extra large font sizes & display options for easy reading. Requirements: Telephone service, High-Speed Internet, standard electrical power.
CapTel 840i
Designed for people who are comfortable with a traditional-style telephone, the CapTel 840i features a large easy-to-read display with built-in answering machine. Requirements: Telephone service, High-Speed Internet, standard electrical power.
CapTel 840
Designed for people without high speed internet access, the CapTel 840 works with a standard analog telephone line. Both the captions and the voice parts of the conversation are carried over the telephone line. Requirements: Analog telephone line(s), standard electrical power.
Angela Williamson
678-646-7374 | angela.williamson@oeius.org
What is CapTel?
Short for Captioned Telephone, CapTel is a telephone designed for people with hearing loss. It works like other amplified telephones, with an important addition: Every word your caller says is displayed on the CapTel screen to read. Similar to closed captioning for TV.
About Angela Williamson
Angela, a native of the Metro Atlanta area, has witnessed the evolving cityscape throughout her life. Despite the changes, her dedication to community, culture, and support for those in need remains unwavering. With 25 years of experience in business management under her belt, Angela has shifted her focus in recent years towards her true passion: helping others thrive and flourish. Driven by her commitment to making a difference, Angela has pursued further education in Positive Psychology, delving into the intricacies of how individuals can cultivate lives filled with meaning and fulfillment. Her desire to empower others to lead fulfilling lives has become the cornerstone of her professional journey. Outside of her career pursuits, Angela finds joy and fulfillment in her roles as a mother to two adult children and grandmother to four grandchildren. She shares her home with an overweight Jack Russell Terrier, who adds a touch of humor and warmth to her life. In her leisure time, Angela indulges in her hobbies of gardening, reading, and painting landscapes. Angela's multifaceted experiences and unwavering dedication to fostering positivity and well-being make her a valued member of both her local community and the Outreach Team of OEI.Angela's Team
Doug Renz
I’m Doug Renz and I joined the OEI Team in 2019. I truly enjoy meeting so many amazing Georgians of all ages through my work with CapTel Outreach. One of my favorite installs was for a 95-year-old Veteran who served in three wars. Every individual I meet has a story to share about their life and family, and I am honored to be able help so many people with hearing loss communicate again with their friends and family. Originally from Rochester, New York, in my free-time, I love to spend time camping with my family in Rural Georgia.