Frequently Asked Questions
Q: How is CapTel available for No Cost?
CapTel service is part of a federally-funded program regulated by the FCC and is exclusively designed for individuals with hearing loss, under provisions of the American with Disabilities Act. No contract, no hidden fees.
- High-Speed Internet
- Electrical outlet
- Standard dial-tone phone service(in some cases)
Follow the instructions on the No-Cost phone certification form and submit it to CapTel or give to your local Outreach Educator.
Shortly after the completed form is received, we will contact you to arrange your free local on-site installation or delivery.
To certify patients online, visit http://www.captel.com/certification/
CapTel Phones
CapTel 2400i
For people who prefer touch-screen technology, the CapTel 2400i has a large colorful display, dial-by-picture capability, and a built-in answering machine. Includes Bluetooth ® connectivity and speakerphone. Requirements: Telephone service, High-Speed Internet, standard electrical power.
CapTel 880i
Ideal for people with low vision, who have difficulty viewing standard-sized captions, the CapTel 880i has extra large font sizes & display options for easy reading. Requirements: Telephone service, High-Speed Internet, standard electrical power.
CapTel 840i
Designed for people who are comfortable with a traditional-style telephone, the CapTel 840i features a large easy-to-read display with built-in answering machine. Requirements: Telephone service, High-Speed Internet, standard electrical power.
CapTel 840
Designed for people without high speed internet access, the CapTel 840 works with a standard analog telephone line. Both the captions and the voice parts of the conversation are carried over the telephone line. Requirements: Analog telephone line(s), standard electrical power.
Diana Centofanti
404-219-1527 | diana.centofanti@oeius.org
What is CapTel?
Short for Captioned Telephone, CapTel is a telephone designed for people with hearing loss. It works like other amplified telephones, with an important addition: Every word your caller says is displayed on the CapTel screen to read. Similar to closed captioning for TV.